DISASTER TRAINING

The American Red Cross of the Delmarva Peninsula provides emergency shelter, food, clothing and first aid to meet basic human needs in response to disasters large and small.  In addition, we train volunteers and the general public in disaster preparedness.

Please check carefully for prerequisites when registering. All classes require Introduction To Disaster Services.

All Disaster Training is FREE.

Disaster Services: An Overview
This is a basic level course that provides an introduction to the American Red Cross Disaster Services. The course engages participants through integrated video and activities.
 (Prerequisite: None)

Collaborating to Ensure Effective Service Delivery
The purpose of this course is to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and establish a foundation upon which they build toward a career as a liaison in the DSHR System. (Prerequisite: Disaster Services: An Overview)

Disaster Assessment Basics   (To view the schedule and register, click here)
This course encompasses the tasks and responsibilities of the Damage Assessment activity both on a local Fire or on a Disaster Relief Operation.   (Prerequisite Disaster Services: An Overview)

Client Casework: Providing Emergency Assistance - ARC 3072-1   (To view the schedule and register, click here)
Introduces the Client Casework activity. Describes assignments settings and provides knowledge, skills and tools needed to conduct a quality interview and provide effective client service, including direct assistance and referrals. (Prerequisite: Disaster Services: An Overview and Shelter Operations)

Shelter Operations - ARC 3068-11   (To view the schedule and register, click here)
Prepares Red Cross and other agency staff to effectively and sensitively manage shelter operations as a team to meet the needs of people displaced as a result of disaster. (Prerequisite Disaster Services: An Overview)

Shelter Simulation  (To view the schedule and register, click here)
Provides hands on implementation of the opening and closing of a Red Cross shelter. Discusses needs for assessment and provides a document for further use by the participant. (Prerequisite: Disaster Services: An Overview and Shelter Operations. Please bring your Shelter Operations Participants manual with you to class)

Shelter Managers Workshop  (To submit your interest in taking this course, click here)
The purpose of this workshop is to prepare Red Cross and other support agencies staff to effectively and sensitively manage shelter operations as a team, to meet the needs of people displaced by disaster. This interactive presentation will utilize lessons learned from past sheltering experiences to improve everyone's performance. (Prerequisite: Disaster Services: An Overview, Shelter Operations, Shelter Simulation, shift experience in at least one working shelter, demonstrate leadership qualities, and recommendation from Emergencies Services staff)

Emergency Response Vehicle (ERV) Training: Ready, Set, Roll (To view the schedule and register, click here) Prepares ARC staff to safely and effectively drive an ERV and utilize its equipment to meet mass feeding and other service needs of the people affected by disasters. Participants will learn to identify and use all ERV equipment, define integrated service delivery, describe safe food handling procedures, how the dissemination and collection of information, provide quality service to clients, and the proper maintenance requirements and procedures. This is classroom part of the training, the actual driving test may take place at later date depending upon the availability of the ERV. (Prerequisite: Disaster Services: An Overview, First Aid/CPR certification, valid driver's license, satisfactory DMV record, and successful completion of a defensive driving course) Please provide copies of completion all these prerequisites to your administrator before the start day of the class)

Emergency Operations Center/Incident Command Liaison  (To submit your interest in taking this course, click here)
This course offering replaces the Collaborating to Ensure Effective Service Delivery course previously announced for these dates/times. Participants still need to complete the Collaborating to Ensure Effective Service Delivery course to be active as an Emergency Operations Center Liaison beyond the American Red Cross of the Delmarva Peninsula jurisdiction. (Prerequisite: Disaster Services: An Overview , Shelter Operations, Shelter Simulation) All are strongly encouraged to take the Collaborating to Ensure Effective Service Delivery regardless of intent)

Participants will benefit from having completed the following Federal Emergency Management Agency independent study courses ( http://training.fema.gov/EMIWeb/ ) prior to taking this course:

• IS-1 Emergency Manager:  An Orientation to the Position
• IS-100 Introduction to the Incident Command System
• IS-650 Building Partnerships with Tribal Governments
• IS-700 National Incident Management System
• IS-800 National Response Plan

Logistics:  An Overview, ARC 3071-1
The purpose of this course is to provide basic information about the processes of Material Support Services activities in support of an American Red Cross disaster relief operation. Participants will learn about the skills, abilities and knowledge needed by Material Support Services workers and how they can become involved in their local chapter. (Prerequisite: Disaster Services: An Overview)

Liaison   (To submit your interest in taking this course, click here)

Disaster Frontline Supervision/ Simulation Course
The purpose of this course is to prepare supervisors to lead a team of disaster workers to deliver high quality client service and to create a climate that promotes worker satisfaction. As a result of this course, participants will be able to—Identify the factors that make supervising in a disaster environment unique. Identify the roles and responsibilities of a supervisor on a disaster relief operation. Describe the supervisor’s role in building a team and creating worker satisfaction. Identify what it takes to organize and lead a work unit. Recognize situations and behaviors that require feedback, coaching or corrective measures. Describe the process for providing an effective performance evaluation. (Prerequisite: Disaster Services: An Overview, Applicants should have the training and experience in an activity in which she or he expects to become a supervisor)