DISASTER TRAINING

The American Red Cross of the Delmarva Peninsula provides emergency shelter, food, clothing and first aid to meet basic human needs in response to disasters large and small.  In addition, we train volunteers and the general public in disaster preparedness.

Please check carefully for prerequisites when registering. All classes require Introduction To Disaster Services.

All Disaster Training is FREE.

NEW - Collaborating to Ensure Effective Service Delivery
The purpose of this course is to prepare Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help to ensure effective service delivery. This course will also prepare participants to begin conducting liaison activities in a chapter and establish a foundation upon which they build toward a career as a liaison in the DSHR System. (Prerequisite: Fulfilling Our Mission: Translating Your Compassion into Community Action)

Saturday, April 19 & Saturday April 26 8:30 Am – 4:30 PM
Attendance for both days required
Dover EOC 911 Public Safety Blvd.

Call 1-800-777-6620 for more information
 

Mass Care:  An Overview - ARC 3068-1    (To view the schedule and register, click here)
This course provides basic information about the activities of the Mass Care function. Participants learn the various roles and responsibilities of Service Associates and the services provided by this function.  (Prerequisite:  Introduction to Disaster Services)

Damage Assessment Workshop - ARC    (To view the schedule and register, click here)
Provides basic information on how Disaster Services implements assessment techniques to fulfill the needs of the organization during a local Disaster Action Team (DAT) response. This PowerPoint based course provides hands on assessment of damage.   (Prerequisite:  Introduction to Disaster Services)

Client Casework: Providing Emergency Assistance - ARC 3072-1   (To view the schedule and register, click here)
Introduces the Client Casework activity. Describes assignments settings and provides knowledge, skills and tools needed to conduct a quality interview and provide effective client service, including direct assistance and referrals.   (Prerequisite:  Introduction to Disaster Services)

Shelter Operations - ARC 3068-11   (To view the schedule and register, click here)
Prepares Red Cross and other agency staff to effectively and sensitively manage shelter operations as a team to meet the needs of people displaced as a result of disaster.  (Prerequisite:  Intro to Disaster Services and Community Services)

Shelter Simulation  (To view the schedule and register, click here)
Provides hands on implementation of the opening and closing of a Red Cross shelter. Discusses needs for assessment and provides a document for further use by the participant.   (Prerequisite:  Intro to Disaster Services, Community Services and Shelter Operations.   Please bring your Shelter Operations Participants manual with you to class)

Shelter Managers Workshop  (To submit your interest in taking this course, click here)
The purpose of this workshop is to prepare Red Cross and other support agencies staff to effectively and sensitively manage shelter operations as a team, to meet the needs of people displaced by disaster. This interactive presentation will utilize lessons learned from past sheltering experiences to improve everyone's performance.  (Prerequisite:  Intro to Disaster Services, Community Services , Shelter Operations, Shelter Simulation, shift experience in at least one working shelter, demonstrate leadership qualities, and recommendation from Emergencies Services staff.)

Emergency Response Vehicle (ERV) Training: Ready, Set, Roll (To view the schedule and register, click here) Prepares ARC staff to safely and effectively drive an ERV and utilize its equipment to meet mass feeding and other service needs of the people affected by disasters. Participants will learn to identify and use all ERV equipment, define integrated service delivery, describe safe food handling procedures, how the dissemination and collection of information, provide quality service to clients, and the proper maintenance requirements and procedures. This is classroom part of the training, the actual driving test may take place at later date depending upon the availability of the ERV. (Prerequisite: Intro to Disaster Services, Community Services, First Aid/CPR certification, valid driver's license, satisfactory DMV record, and successful completion of a defensive driving course) Please provide copies of completion all these prerequisites to your administrator before the start day of the class.

Emergency Operations Center/Incident Command Liaison  (To submit your interest in taking this course, click here)
This course offering replaces the Collaborating to Ensure Effective Service Delivery course previously announced for these dates/times. Participants still need to complete the Collaborating to Ensure Effective Service Delivery course to be active as an Emergency Operations Center Liaison beyond the American Red Cross of the Delmarva Peninsula jurisdiction. All are strongly encouraged to take the Collaborating to Ensure Effective Service Delivery regardless of intent.   (Prerequisite:  Participants will benefit from having completed the following Federal Emergency Management Agency independent study courses ( http://training.fema.gov/EMIWeb/ ) prior to taking this course:

• IS-1 Emergency Manager:  An Orientation to the Position

• IS-100 Introduction to the Incident Command System

• IS-650 Building Partnerships with Tribal Governments

• IS-700 National Incident Management System

• IS-800 National Response Plan

Fulfilling Our Mission: Translating Your Compassion into Community Action
The purpose of this course is to enable participants to translate their care and compassion into community action, through a uniform message. The participants will be able to assess how to use their skills and abilities to strengthen the capacity of both the community and the Red Cross to better serve people affected by disaster. They will understand the mission of the Red Cross, the principles and values that support the mission and the expected behaviors of Red Cross volunteers and employees in the conduct of that mission and then will be given the next steps.

Logistics:  An Overview, ARC 3071-1
The purpose of this course is to provide basic information about the processes of Material Support Services activities in support of an American Red Cross disaster relief operation. Participants will learn about the skills, abilities and knowledge needed by Material Support Services workers and how they can become involved in their local chapter.

Liaison   (To submit your interest in taking this course, click here)

Response Center Enterprise Training and Simulation
Prepares Red Cross volunteers to assist the National organization fielding phone calls from disaster affected communities during large scale disasters. Describes how to assist callers in locating shelters, feeding sites, and recovery sites in the disaster affected area, as well as assisting callers in connecting with loved ones following a disaster. (Prerequisite: Introduction to Disaster, working knowledge of Internet Explorer, ability to enter information into national web-based database while speaking with clients, and ability to handle emotional callers with empathy while providing services in compliance with American Red Cross standards.)